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Wondertone Solo G String
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Our History
SHAR was founded in 1962 in Ann Arbor, Michigan. We are now the largest direct merchant of violin family instruments and accessories for players of all levels. We offer instruments, bows, sheet music, strings, cases, accessories and more for violin, viola, cello and double bass. SHAR’s focus and experience with these instruments, as well as our recognized emphasis on customer service and satisfaction, have earned us a loyal following of customers over the years. We are a company of knowledgeable musicians ready to help you, no matter what your playing level!
Our Expertise
We specialize in stringed instruments, and have the experienced staff to ensure that every instrument sold by SHAR is of the highest quality. Every instrument that we sell is made expressly for us to our exacting specifications, and goes through our own inspection and set-up process.
You will find that we offer an extremely wide selection of nationally known brands and also have a large selection of custom products made expressly for SHAR to bring you the greatest value.
Customer service is provided by knowledgeable string players, who are ready to help you no matter what your playing level. SHAR is also committed to supporting the string community and we are Platinum level supporters of the American String Teachers Association (ASTA) and the Suzuki Association of the Americas (SAA).
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Where We Ship
SHAR currently ships only to the 48 contiguous states. We do not offer service through eBay to Alaska, Hawaii, Puerto Rico, other US territories or any non-US location.
Please check back as we expect to add the rest of the US and selected foreign counties in the near future.
FREE Shipping
SHAR offers FREE SHIPPING on orders of $20 or more shipped to addresses within the 48 contiguous states.
We do not ship large items such as instruments and cases to Post Office Boxes, because of the high cost charged by the Post Office. These items must be shipped to a street address.
SHAR will choose the shipping carrier, generally FedEx or USPS. Free Shipping is via Ground service and takes an expected 3 – 8 business days to arrive.
Orders under $20 will be charged shipping, which will be shown on the item page. You may combine multiple items into one order to reach the $20 minimum order and receive free shipping. Items must be combined on the same order and paid for together to qualify.
Shipping Times
SHAR ships orders Monday through Friday, except on National and Postal Holidays.
We ship the majority of orders the same business day if they are entered into our system by 2pm Eastern time.
Orders received over the weekend or on a Holiday will ship on the next business day.
Tracking
We include shipment tracking or delivery confirmation (USPS) on 99% of shipments. Some USPS Priority Mail shipments will not have delivery confirmation because of an interface issue with the USPS computer system.
Guaranteed Delivery
SHAR guarantees delivery of your order. If it does not arrive within the expected time frame, please contact us via “Ask Seller a Question”, or call customer service at 800.793.4334. We will work with the carrier to locate your shipment and in the rare event that it is lost, we will replace it at no charge.
Signature Required
Shipments above $500 will require a signature upon delivery.
At our discretion, orders under $500 may also require a signature upon delivery.
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The SHAR 30/365 Guarantee
We want you to be satisfied with everything we sell.
30 Day Return Privilege
You may return anything you buy from us within 30 days as long as it is
in new condition with original packaging, all instructions and blank warranty cards (if included).
The only exceptions are installed strings and opened electronic
media, which may not be returned. Installed strings cannot be reused by other players and are considered
used, while vendor agreements require us to only accept returns of DVD’s, CD’s
and software if they are in an unopened package with original seals.
1 Year Guarantee
Anything that proves defective in materials or workmanship in the first
year may be returned for refund or exchange, except strings.
Strings are guaranteed against breakage for 30 days. Because the total qualities of each
instrument are unique, we cannot accept string returns for reasons of tone,
including false strings.
Normal wear and tear and accidental damage are not considered defects.
Returning Products
Please use the eBay Return Program. You will find this by going to your My eBay
page, and clicking on the Return This Item link in your order.
– Select the reason for your return, purchase a return label and ship the
product back to us by the least expensive method.
– You are responsible for the product until it reaches us.
– Include a copy of your invoice with your return to allow us to give you
the fastest refund.
– Refunds will be issued within 2 business days of receipt of your complete
return.
Packages that are returned without using the eBay Return program will
take longer to process and your refund will be delayed.
Amount of Your Refund
We will refund the cost of the item via Paypal.
We will also refund shipping charges both ways if the item is defective,
we shipped you the wrong item, or for any other error on our part.
We will not refund any expedited return shipping costs however, only
basic ground rates.
If the return is for reasons of your choice such as ‘I changed my mind’,
‘I don’t like the color’, etc, we will not refund any shipping costs.
Questions About Returns
Please contact us via Ask Seller a Question.
You can also call Customer Service at 800.793.4334.
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Payment Methods
We accept PayPal for all purchases. Immediate payment is required for all Buy It Now purchases at checkout.
Sales Taxes
SHAR collects 6% Michigan sales tax on all orders shipped to or billed
to Michigan addresses. We do not collect
any sales taxes for other states.
Depending on your state’s laws, you may be responsible for use taxes, so
please check with your state tax department.
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Hours
We are open for business 10am to 6 pm, Monday through Friday, Eastern
Time, except on National Holidays.
How to Contact Us
You may contact us via Ask Seller a Question.
You can also call Customer Service at 800.793.4334.
You may write to us at Shar Music, 2465 S Industrial Hwy, Ann Arbor, MI
48104.
All questions will be answered within 24 hours of the next business
day. For example, a question submitted
at 9pm on Friday would be answered within 24 hours of our receipt of it when we
open for business at 10am Monday.
All eBay transactions must be completed through eBay.
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Only $25.59
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