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Giardinelli All Purpose Silver Polishing Cloth
Safe for use on all surfaces, the Giardinelli silver polishing cloth offers a scratch-free method for keeing your silver-plated instrument clean.
Orders are generally shipped the following business day after payment is received. For example, if your order is placed AND paid for at 1 p.m. Eastern Time on Friday, Musicians Friend will ship it on Monday. We are only shipping eBay orders via standard ground shipping at this time (3-7 business days for delivery once the item leaves our warehouse)
Musician’s Friend only accepts payments for eBay orders through Paypal. Immediate payment is required upon selecting “Buy It Now”.
Sales Tax – We are required to collect sales tax on all orders shipped to California, Indiana, Missouri, & Utah. If you are shipping item to any one of these states, you will be charged the local sales tax rates.Colorado, Oklahoma, South Dakota & Vermont Residents: Musician’s Friend is not obligated to, and does not, collect sales tax in your state. Your purchase is subject to sales/use tax in these states unless it is specifically exempt from taxation. The purchase is not exempt merely because it is made over the Internet or by other remote means. These states require that you file a sales/use tax return at the end of the year reporting all of the purchases that were not taxed on those purchases. Retailers that do not collect sales tax in these states are obligated to provide purchasers an end-of-year summary of purchases in order to assist them in filing their tax report. Retailers that do not collect sales tax in these states may be required by law to provide the Department of Revenue with an annual report of the total amount of all of your purchases above certain thresholds. Details on how to file this return may be found at your applicable Department of Revenue website.
If you are not completely satisfied with any product, you can return it for a full refund or credit (of the product purchase price) toward a different product. We give you 45 days from the shipping date to make your decision. That’s the best guarantee in the music Industry.
The following items are returnable only if defective OR unopened or unused: strings, reeds, computers, tubes, earbuds, earplugs, recorders, tin whistles, flutophones, “world” wind instruments, harmonicas, raw-frame speakers, drumheads, drumsticks, turntable cartridges, fog fluid, clothing/footwear, body jewelry, sheet music, cleaners, polishes, and polishing cloths. Software/soundware, cassettes, books, CDs, DVDs, and videos may be returned for credit only if they are in their original, sealed packaging. If defective, these items will only be exchanged for the same product.
Returned bows are assessed a $4.00 restocking fee. Instruments priced over $3,000.00 are assessed a $20.00 restocking fee. All returned woodwind and brass instruments incur a $10.00 sanitization fee. Returned mouthpieces priced over $300 incur an $8.00 sanitization fee; the fee for mouthpieces under $300 is $4.00.
Exchanges – Need to exchange an item? Return your item for a refund and place a new order on Musician’s Friend eBay Store.
Musician’s Friend only accepts returns made within the first 60 days from shipment.**
Should you find it necessary to return any merchandise, it must be shipped within this 45-day guarantee period. Please follow the return instructions printed on the back of your invoice. All returned items must include a Return Authorization Number, be in the original packaging complete with all components including the warranty card and owner’s manual and show no signs of wear or abuse; otherwise the return will either be refused or subject to a 15% restocking fee.
Should you decide to return your shipment, please follow the return steps printed on the back of your invoice and pack your return carefully to prevent damage in shipment. All returns must:
1. Include a Return Authorization Number;
2. Be in the original packaging complete with all collateral materials such as cases, straps, cables, care kits, certificates of authenticity, warranty cards, manuals, and any other materials that originally shipped with the instrument;
3. Be in brand-new condition, showing no signs of wear or use such as belt-buckle or pick scratches, scuffs, dings, or scrapes on the instrument or collateral materials.
**Stringed instruments priced at $1999.00 or more, must be returned within 10 days of shipment. Return items not meeting these requirements may be refused or a restocking fee of up to 25% may be assessed.
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