Paladin

100% Maple Shells
Faceoff lugs
2.3 MM Tripple flanged hoops

At Percussion King, we
are dedicated to Customer Service and if you have any questions, concerns or
issues with an Item or Purchase, please contact us.  Please email us if
there is an issue with a purchase before you leave eBay feedback.  We are
committed to making every purchase perfect!!

Shipping
and Return Policies

DOMESTIC SHIPPING

Free Shipping offers are only
applicable to shipments within the continental United States. If you
reside in Alaska, Hawaii, Puerto Rico, or Guam,  please email Percussion King for a
shipping quote
If you need to return an item
that was originally shipped to you for free, the amount of your store
credit or refund will reflect the cost we paid to ship your item. 
The vast majority of our domestic
orders are shipped via UPS Ground, and some with USPS. 
We ship UPS  Ground Monday through Friday and USPS
on Monday through Saturday. 
No Signature Required: Most domestic shipments are sent with No Signature
Required by default for both UPS Ground and USPS. If you wish to have a
signature required, there will be an additional charge.  Any
purchases over $200.00 with be “signature required”.
Insurance: All items are automatically insured for the purchase
price and international shipments are insured for the purchase price up
to $500.00.

INTERNATIONAL SHIPPING

We only accept PayPal (in US
dollars) from customers with verified accounts and confirmed shipping
addresses. In some cases, we can also accept bank / wire transfers.
We use USPS Priority Mail
& USPS International Express for most international shipments. 

Shipping rates may vary from
estimates shown on our eBay listings. There is usually a $5 charge for
handling & packaging on International shipments.
We make every effort to
consolidate the number of boxes used when you purchase multiple items to
reduce the cost of shipping. Please note that such “combined
shipping” is done at our discretion with regard to the safety of
the items you order. If we feel that combining certain items in one
package may cause damage during shipment, we will notify you and items
can be shipped separately at the appropriate cost.
Many governments around the
world levy some combination of excise tax, value-added tax (VAT), import
duties, and other fees on products sent from the United States. We are
not responsible for paying these fees. We do encourage you to check with
local regulations prior to purchasing so you know what responsibilities
you have to your government (if any).
Most USPS Priority Mail
shipments, regardless of the final destination, arrive within 1-3 weeks
of shipment & USPS International Express may drive within 5-6
business days. However, in some cases, your order may get help up in
Customs for an extended periods of time for any reason. We are not
responsible for any delays caused by Customs processing in your country.

In the event that a package
is damaged on arrival or lost, it is the buyer’s responsibility to open
an investigation with the shipping courier (e.g., USPS, UPS), typically
within 2 days of receiving a damaged item, or realizing an item has been
lost. Make sure you have the box the item was shipped in and many high
quality pictures to back up your claim. These investigations can take
several weeks to conclude. We are not able to offer any replacements or
refunds until the investigation has been completed.

RETURNS

Before
returning an item, please email Percussion King first
We accept returns within 14
days of you receiving a product on all new items. We Do NOT accept
returns on used items and special / custom
order items.
If you wish to return an item
within 14 days of receiving it, you MUST meet all of the
following criteria:

You must include ALL
original packaging materials, in the condition they were received in
You must include the
original invoice / sales receipt and any other paperwork originally
included in the package or with the item
The item(s) must be unused
and free of any signs of use, wear, stick marks, smudges, and/or
fingerprints. The item will be subject to a 15% restocking fee if we
are unable to sell the item in the condition in which it was sold to
you.

You are responsible for the
return shipping costs, and if you purchased the item with free shipping,
the original shipping amount will not be refunded.
Supply tracking information
when returning your item.